Cinnamon Box Office

Cinnamon Future of Tourism

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Cinnamon Future of Tourism 2019 – Challenges and Growth in the Face of Crisis

Strategic insights from globally renowned destination marketers as Sri Lanka revives as the best place for travel.

Join the discussion with the who’s who in travel and media with Richard Quest – CNN Correspondent and Host of Quest Means Business, Anita Mendiratta, Special Advisor to the Secretary General – UNWTO, Puneet Chhatwal, CEO and Managing Director, Taj Hotels, TATA Group, any many more distinguished speakers and panelists.

This September, the Cinnamon Future of Tourism Summit explores the topic Challenges and Growth in the Face of Crisis discussing insights and strategies that can be integral in overcoming challenges to the hospitality and tourism industries of a travel destination.

The highlight of this year’s summit is the exclusive discussion with Richard Quest, CNN’s foremost international business correspondent and presenter of Quest Means Business, followed by a host of globally renowned destination marketers who will address the conference under a myriad of topics that will shed light under the above theme.

As hospitality brands around the world deal with the threat of natural disasters, terror attacks, political instability, outbreaks of diseases and other factors that can have a detrimental effect on tourism growth and stability, it has become vital to pioneer an effort to equip brands and destination marketers with the know-how, strategies and protocols that they need to manage different crises and overcome them. This year’s forum will draw on the insights of top global experts who have first-hand experience in driving sustainable growth, in the most challenging times.

Event details

Date: 23rd September 2019
Time: 8.30 am – 5.30 pm
Venue: Oak Room, Cinnamon Grand Colombo
Dress Code: Business Casual
Tickets:
1 to 2 ticket: LKR 20,000 | 3 to 4 tickets: LKR 18,500 | 5 or more tickets: LKR 17,000


Speakers

Special Discussion with:

Richard Quest
CNN Correspondent and Host of Quest Means Business

Quest is CNN’s foremost international business correspondent and presenter of Quest Means Business, the definitive word on how we earn and spend our money. Based in New York, he is one of the most instantly recognizable members of the CNN team. Quest Means Business destroys the myth that business is boring, bridging the gap between hard economics and entertaining television. Guests of the show have included world leaders such as David Cameron and Petr Necas of the Czech Republic; the biggest names in banking such as Jamie Dimon of JP Morgan Chase and Robert Zoellick, the former President of the World Bank; European policy makers including IMF boss Christine Lagarde, EC President Jose Manuel Barroso, and former IMF chief Dominique Strauss-Kahn; and some of the most influential names in corporate America including DreamWorks CEO Jeffrey Katzenberg and former Ford CEO Alan Mulally.


Keynote Speaker:
Anita Mendiratta
Special Advisor to the Secretary General, UNWTO
Topic: Rising Above – Emerging Stronger Through Crisis

Mendiratta has mastered the art of breaking through conflict and help governments and businesses extract their much-needed skill sets to overcome crisis related obstacles. Her experience and contribution in managing crisis response and recovery after social unrest, terror attacks and natural disasters, uniquely qualifies her to speak on this forum.


Key Curator:
Oliver Martin
Partner, Twenty31 Consulting Inc.
Facing A Crisis; Best Practices and Trends from Other Destinations – Bali, Egypt and India

As one of the partners at Twenty31 Consulting, Martin has helped the future of tourism, by navigating tourism leaders to create unique competitive positions and develop strategic blueprint to leverage strategy and technology for competitive economic advantage. A destination development specialist with over 18 years of international experience, he is an expert in the design and execution of primary research to identify innovations in economic development, brand positioning and reputation strategy.

Puneet Chhatwal
CEO and Managing Director, Taj Hotels, TATA Group
Building a Revival Marketing Plan for All Sectors

Chhatwal is a global professional with over three decades of leadership experience at highly acclaimed hotel groups in Europe and North America. Prior to this, he was the Chief Executive Officer and Member of the Executive Board of Steigenberger Hotels AG, Deutsche Hospitality. He was also the Chief Development Officer of The Rezidor Hotel Group, Carlson Hotels Worldwide.

 

Panel Discussion on Future Investment in Tourism in Sri Lanka

 
Krishan Balendra
Chairman, John Keells Holdings

Simulataneously to becoming the Chairman of John Keells Holdings, Krishan is a Director of the Ceylon Chamber of Commerce and the Hon. Consul General of the Republic of Poland in Sri Lanka. He is a former Chairman of Nations Trust Bank and the Colombo Stock Exchange. Krishan started his career at UBS Warburg, Hong Kong, in investment banking, focusing primarily on equity capital markets. He joined JKH in 2002. Krishan holds a law degree (LLB) from the University of London and an MBA from INSEAD.

Dilip Rajakariar
CEO Minor Hotel Group and COO Minor International

Dilip has taken a proactive approach in the overall leadership and strategic direction, most especially of Minor Hotels, which has seen continued sustained growth over the last few years. Prior to joining Minor, he worked for Orient Express Hotels, Trains & Cruises.

Shiromal Cooray
Chairman, Jetwing Hotels

A leading figure in the travel industry who is prominently placed amongst the 50 most powerful women of business in Sri Lanka, Shiromal is the inspiring personality behind Jetwing Hotels. She is an Associate Member of the Chartered Institute of Management Accountants (UK), and also has an MBA from (the University of Colombo). A dynamic presence in the corporate arena, she is the former Vice-President of the Travel Agents Association of Sri Lanka (TAASL) and the former President of the Sri Lanka Association of Inbound Tour Operators (SLAITO) – the foremost representative body for tour operators in Sri Lanka.

Damian Cook
Founder and CEO of E-Tourism Frontiers

He has extensive experience with digital and content development and marketing working within DMOs, the private sector and as a consultant. After working in both the public and private sector developing destination websites and online marketing campaigns, he formed E-Tourism Frontiers taking a practical, business driven approach to developing practical tourism strategies and public private partnerships around the world. He founded and managed the DATA project with TripAdvisor which creates regional forums for DMOs to share analytical data and discuss digital best practice.

Cinnamon Future of Tourism 2019 – Challenges and Growth in the Face of Crisis

Strategic insights from globally renowned destination marketers as Sri Lanka revives as the best place for travel.

Join the discussion with the who’s who in travel and media with Richard Quest – CNN Correspondent and Host of Quest Means Business, Anita Mendiratta, Special Advisor to the Secretary General – UNWTO, Puneet Chhatwal, CEO and Managing Director, Taj Hotels, TATA Group, any many more distinguished speakers and panelists.

This September, the Cinnamon Future of Tourism Summit explores the topic Challenges and Growth in the Face of Crisis discussing insights and strategies that can be integral in overcoming challenges to the hospitality and tourism industries of a travel destination.

The highlight of this year’s summit is the exclusive discussion with Richard Quest, CNN’s foremost international business correspondent and presenter of Quest Means Business, followed by a host of globally renowned destination marketers who will address the conference under a myriad of topics that will shed light under the above theme.

As hospitality brands around the world deal with the threat of natural disasters, terror attacks, political instability, outbreaks of diseases and other factors that can have a detrimental effect on tourism growth and stability, it has become vital to pioneer an effort to equip brands and destination marketers with the know-how, strategies and protocols that they need to manage different crises and overcome them. This year’s forum will draw on the insights of top global experts who have first-hand experience in driving sustainable growth, in the most challenging times.

Event details

Date: 23rd September 2019
Time: 8.30 am – 5.30 pm
Venue: Oak Room, Cinnamon Grand Colombo
Dress Code: Business Casual
Tickets:
1 to 2 ticket: LKR 20,000 | 3 to 4 tickets: LKR 18,500 | 5 or more tickets: LKR 17,000


Speakers

Special Discussion with:

Richard Quest
CNN Correspondent and Host of Quest Means Business

Quest is CNN’s foremost international business correspondent and presenter of Quest Means Business, the definitive word on how we earn and spend our money. Based in New York, he is one of the most instantly recognizable members of the CNN team. Quest Means Business destroys the myth that business is boring, bridging the gap between hard economics and entertaining television. Guests of the show have included world leaders such as David Cameron and Petr Necas of the Czech Republic; the biggest names in banking such as Jamie Dimon of JP Morgan Chase and Robert Zoellick, the former President of the World Bank; European policy makers including IMF boss Christine Lagarde, EC President Jose Manuel Barroso, and former IMF chief Dominique Strauss-Kahn; and some of the most influential names in corporate America including DreamWorks CEO Jeffrey Katzenberg and former Ford CEO Alan Mulally.


Keynote Speaker:
Anita Mendiratta
Special Advisor to the Secretary General, UNWTO
Topic: Rising Above – Emerging Stronger Through Crisis

Mendiratta has mastered the art of breaking through conflict and help governments and businesses extract their much-needed skill sets to overcome crisis related obstacles. Her experience and contribution in managing crisis response and recovery after social unrest, terror attacks and natural disasters, uniquely qualifies her to speak on this forum.


Key Curator:
Oliver Martin
Partner, Twenty31 Consulting Inc.
Facing A Crisis; Best Practices and Trends from Other Destinations – Bali, Egypt and India

As one of the partners at Twenty31 Consulting, Martin has helped the future of tourism, by navigating tourism leaders to create unique competitive positions and develop strategic blueprint to leverage strategy and technology for competitive economic advantage. A destination development specialist with over 18 years of international experience, he is an expert in the design and execution of primary research to identify innovations in economic development, brand positioning and reputation strategy.

Puneet Chhatwal
CEO and Managing Director, Taj Hotels, TATA Group
Building a Revival Marketing Plan for All Sectors

Chhatwal is a global professional with over three decades of leadership experience at highly acclaimed hotel groups in Europe and North America. Prior to this, he was the Chief Executive Officer and Member of the Executive Board of Steigenberger Hotels AG, Deutsche Hospitality. He was also the Chief Development Officer of The Rezidor Hotel Group, Carlson Hotels Worldwide.

 

Panel Discussion on Future Investment in Tourism in Sri Lanka

 
Krishan Balendra
Chairman, John Keells Holdings

Simulataneously to becoming the Chairman of John Keells Holdings, Krishan is a Director of the Ceylon Chamber of Commerce and the Hon. Consul General of the Republic of Poland in Sri Lanka. He is a former Chairman of Nations Trust Bank and the Colombo Stock Exchange. Krishan started his career at UBS Warburg, Hong Kong, in investment banking, focusing primarily on equity capital markets. He joined JKH in 2002. Krishan holds a law degree (LLB) from the University of London and an MBA from INSEAD.

Dilip Rajakariar
CEO Minor Hotel Group and COO Minor International

Dilip has taken a proactive approach in the overall leadership and strategic direction, most especially of Minor Hotels, which has seen continued sustained growth over the last few years. Prior to joining Minor, he worked for Orient Express Hotels, Trains & Cruises.

Shiromal Cooray
Chairman, Jetwing Hotels

A leading figure in the travel industry who is prominently placed amongst the 50 most powerful women of business in Sri Lanka, Shiromal is the inspiring personality behind Jetwing Hotels. She is an Associate Member of the Chartered Institute of Management Accountants (UK), and also has an MBA from (the University of Colombo). A dynamic presence in the corporate arena, she is the former Vice-President of the Travel Agents Association of Sri Lanka (TAASL) and the former President of the Sri Lanka Association of Inbound Tour Operators (SLAITO) – the foremost representative body for tour operators in Sri Lanka.

Damian Cook
Founder and CEO of E-Tourism Frontiers

He has extensive experience with digital and content development and marketing working within DMOs, the private sector and as a consultant. After working in both the public and private sector developing destination websites and online marketing campaigns, he formed E-Tourism Frontiers taking a practical, business driven approach to developing practical tourism strategies and public private partnerships around the world. He founded and managed the DATA project with TripAdvisor which creates regional forums for DMOs to share analytical data and discuss digital best practice.

Endorsed by :
Telecommunication Partner
International Media Partner :
Print Media Partner
Destination Partner
Print Media Partner
Airline Partner
Print Media Partner
Digital Partner
 
Endorsed by :
Telecommunication Partner
International Media Partner :
Destination Partner
Airline Partner
Print Media Partner
Print Media Partner
Print Media Partner
Digital Partner
 


I confirm that I will be providing you with my personal data and hereby expressly consent to the use of such data for the purpose of the booking made with you. This includes express permission to share the personal data information with your service providers and agents. I also further expressly consent to the use of my personal data to promote products and services of your company or brand. I confirm that I have read through your data policy and have understood my rights in relation to the personal data which I am providing to you.


I confirm that I will be providing you with my personal data and hereby expressly consent to the use of such data for the purpose of the booking made with you. This includes express permission to share the personal data information with your service providers and agents. I also further expressly consent to the use of my personal data to promote products and services of your company or brand. I confirm that I have read through your data policy and have understood my rights in relation to the personal data which I am providing to you.

Age limit

  • Children below 16 years will not be permitted.

Admission and Late Arriva

  • For the betterment of all audience members, all events start promptly at the time stated on the ticket.
  • Please be seated 20 minutes before the conference starts.
  • The right of admission is reserved and is subject to the seller’s and the venue’s conditions of entry.
  • All guests may be subject to a search, including bags, clothes and other possessions, when entering the venue. Guests who don’t agree to be searched may be denied entry or ejected from the venue.
  • Ticket holders may only leave and re-enter the venue during an conference at the discretion of the management of the venue.

Refunds and cancellations

  • Once tickets are confirmed they cannot be refunded (unless the event is cancelled).

Seating arrangement

  • Once tickets are confirmed they cannot be refunded (unless the event is cancelled).

Ticket Policies

  • Your contract for the purchase of ticket(s) is formed as soon as we have processed your payment and will expire immediately after the event of the event for which you purchased ticket(s). However, any purchases are subject to payment card verification and other security checks and your transaction may be cancelled if it has not passed our verification processes.
  • Your purchase of ticket(s) is subject to these terms and conditions, which incorporate and should be read in conjunction with the event promoters’ conditions and regulations, copies of which are available on the event or venue website or at venue box office. In the event of any inconsistency between the terms in relation to venue or promoter requirements, those of the promoter shall prevail. If no promoter, those of the venue shall prevail.
  • It is your responsibility to check your ticket(s) as mistakes cannot always be rectified after purchase. Please check your ticket(s) on receipt carefully and contact us immediately if there is a mistake.
  • We will not be responsible for any ticket that is lost, stolen or destroyed. The management only accept responsibility for tickets bought from one of its own managed sales points. Any queries regarding tickets purchased from ticket agents must be directed back to the relevant agent.
  • Possession of a ticket does not confer any rights (by implication or otherwise) on you to use, alter, copy or otherwise deal with any of the symbols, trademarks, logos and/or intellectual property appearing on the ticket.
  • Any ticket cannot be used for advertising, promotions, contests or sweepstakes, unless formal written permission is given by the event partner(s), provided that even if such consent is obtained, use of our trademarks and other intellectual property is subject to our prior consent.
  • You agree not to obtain or attempt to obtain any ticket(s) through unauthorized use of any robot, spider or other automated device or any other illegal or unauthorized activity. We reserve the right to cancel any ticket transaction which we reasonably suspect to have been made in breach of these provisions without any notice to you and all ticket(s) purchased as part of such transaction will be void.
  • Where a discount is applicable, proof of identity and concession entitlement (for example of age or student status) may be required.

Price and payment

  • The price of the ticket shall be the price set at the time we accept your order. All advertised prices are inclusive of any applicable taxes and per ticket booking fee (where applicable) but exclusive of any per transaction, collection or delivery fee.
  • No order will be accepted until we have received full payment in cleared funds. We reserve the right to cancel any booking which we reasonably suspect to have been made fraudulently.
  • All concessions and discounts are subject to availability, they may be restricted to certain price levels and performances.
  • Only one concession or discount is available per ticket.

Prohibited

  • All items prohibited under Sri Lankan law not limited to any drugs, use of e-cigarettes, weapons are prohibited within the theatre.
  • Photography, video recording and audio recording are strictly prohibited during the conference. Unless previously authorized by the promoter.
  • Mobile telephones and messaging equipment must be kept silent during the event.
  • Smoking is not permitted unless within a designated smoking area (if any).

Refreshments and meals

  • Outside meals are not allowed.
  • Lunch and tea/coffee will be served at the venue.

FAQ’s

Name of The Event Cinnamon Future of Tourism 2019
Event Date Monday 23rd September 2019
Country Sri Lanka
Venue Cinnamon Grand Colombo, Oak Room
Capacity of the Venue 400 Seats
Tickets Pricing categories Class 01 - Rs. 20,000
Special Packages 1 or 2 tickets  LKR20,000
3 or 4 tickets  LKR18,500

5 or more tickets  LKR17,000

 

1. When is the conference?
The conference is on the 23rd September 2019

 

2.How long the conference is and what time does it commence?
Its 9 hours long and is from 8.30 am to 5.30pm at Oak Room, Cinnamon Grand Colombo

 

3. Are there any additional activities planned for the day of the conference?
The conference will consist of speeches and panel discussions with international experts representing global giants such as CNN, UNAITO, Mintel Hotel Group, TATA Group, Cirque du Soleil, Twenty31 Consulting E-Tourism Frontiers and Insight Forwardkeys.

 

4. Can anyone participate in the conference?
Yes, anyone with a profound curiosity towards the theme ‘Challenges and Growth in the Face of a Crisis’ can take part in the conference and meet world personalities in media and travel.

 

5. What topics will be discussed at the conference and who will be speaking?

 

Keynote Speaker:
Anita Mendiratta
Special Advisor to the Secretary General, UNWTO
Topic: Rising Above - Emerging Stronger Through Crisis

 

Key Curator:
Oliver Martin
Partner, Twenty31 Consulting Inc.
Facing A Crisis; Best Practices and Trends from Other Destinations – Bali, Egypt and India

 

Puneet Chhatwal
CEO and Managing Director, Taj Hotels, TATA Group
Building a Revival Marketing Plan for All Sectors

 

Vesta Ratkeviciute
Senior, Regional Marketing & Communications, Euromonitor International
Global Consumer Trends and Opportunities for the Travel Industry

 

Damian Cook
Founder and Managing Director, E-Tourism Frontierss

 

Panel Discussion on Future Investment in Tourism in Sri Lanka with:

 

Dilip Rajakariar, CEO Minor Hotel Group and COO Minor International, Krishan Balendra
Chairman, John Keells Holdings and Shiromal Cooray, Chairman, Jetwing Hotels

 

Will there be a Q&A session with the speakers?
Yes there will be a Q&A session with the speaker

 

 

Who are the speakers?

 

Richard Quest
CNN Correspondent and Host of Quest Means Business

Quest is CNN's foremost international business correspondent and presenter of Quest Means Business, the definitive word on how we earn and spend our money. Based in New York, he is one of the most instantly recognizable members of the CNN team. Quest Means Business destroys the myth that business is boring, bridging the gap between hard economics and entertaining television. Guests of the show have included world leaders such as David Cameron and Petr Necas of the Czech Republic; the biggest names in banking such as Jamie Dimon of JP Morgan Chase and Robert Zoellick, the former President of the World Bank; European policy makers including IMF boss Christine Lagarde, EC President Jose Manuel Barroso, and former IMF chief Dominique Strauss-Kahn; and some of the most influential names in corporate America including DreamWorks CEO Jeffrey Katzenberg and former Ford CEO Alan Mulally.

 
 

Keynote Speaker:
Anita Mendiratta
Special Advisor to the Secretary General, UNWTO
Topic: Rising Above - Emerging Stronger Through Crisis

Mendiratta has mastered the art of breaking through conflict and help governments and businesses extract their much-needed skillsets to overcome crisis related obstacles. Her experience and contribution in managing crisis response and recovery after social unrest, terror attacks and natural disasters, uniquely qualifies her to speak on this forum.

 
 

Curator:
Oliver Martin
Partner, Twenty31 Consulting Inc.
Facing A Crisis; Best Practices and Trends from Other Destinations – Bali, Egypt and India

As one of the partners at Twenty31 Consulting, Martin has helped the future of tourism, by navigating tourism leaders to create unique competitive positions and develop strategic blueprint to leverage strategy and technology for competitive economic advantage. A destination development specialist with over 18 years of international experience, he is an expert in the design and execution of primary research to identify innovations in economic development, brand positioning and reputation strategy.

 
 

Puneet Chhatwal
CEO and Managing Director, Taj Hotels, TATA Group
Building a Revival Marketing Plan for All Sectors

Chhatwal is a global professional with over three decades of leadership experience at highly acclaimed hotel groups in Europe and North America. Prior to this, he was the Chief Executive Officer and Member of the Executive Board of Steigenberger Hotels AG, Deutsche Hospitality. He was also the Chief Development Officer of The Rezidor Hotel Group, Carlson Hotels Worldwide.

 
 

Vesta Ratkeviciutel
Senior, Regional Marketing & Communications, Euromonitor International
Global Consumer Trends and Opportunities for the Travel Industry

Ratkeviciute is a globally experienced marcom professional with over 10 years of successful track record in communications, public relations and event management at both national and international levels including a stint into marketing. She persistently strives to understand the client needs providing timely and accurate results beyond what is expected. She was vital in building up and developing public relations, branding and marketing strategies for the regional Asia Pacific managing 21 countries while based in Singapore. She successfully developed media relationships across Central Europe, managed to set up long-term partnerships with high-profile event organizers like the Economic Forum in Astana and was keen to be engaged into various internal initiatives and projects.

 
 

Damian Cook
Founder and Managing Director, E-Tourism Frontiers

Cook’s experience of working in tourism, the media and marketing had led him to see that Africa’s failure to access the online sector presented a major threat to the sustainable future of tourism. After working as a consultant in both the public and private sector developing destination websites and online marketing campaigns he formed E-Tourism Africa, which worked across the continent, training and facilitating business for the sector.

 
 

 
Dilip Rajakariar
CEO Minor Hotel Group and COO Minor International

Dilip has taken a proactive approach in the overall leadership and strategic direction, most especially of Minor Hotels, which has seen continued sustained growth over the last few years. Prior to joining Minor, he worked for Orient Express Hotels, Trains & Cruises.

 
 

 
Krishan Balendra
Chairman, John Keells Holdings

Simulataneously to becoming the Chairman of John Keells Holdings, Krishan is a Director of the Ceylon Chamber of Commerce and the Hon. Consul General of the Republic of Poland in Sri Lanka. He is a former Chairman of Nations Trust Bank and the Colombo Stock Exchange. Krishan started his career at UBS Warburg, Hong Kong, in investment banking, focusing primarily on equity capital markets. He joined JKH in 2002. Krishan holds a law degree (LLB) from the University of London and an MBA from INSEAD.

 
 

Shiromal Cooray
Chairman, Jetwing Hotels

A leading figure in the travel industry who is prominently placed amongst the 50 most powerful women of business in Sri Lanka, Shiromal is the inspiring personality behind Jetwing Hotels. She is an Associate Member of the Chartered Institute of Management Accountants (UK), and also has an MBA from (the University of Colombo). A dynamic presence in the corporate arena, she is the former Vice-President of the Travel Agents Association of Sri Lanka (TAASL) and the former President of the Sri Lanka Association of Inbound Tour Operators (SLAITO) – the foremost representative body for tour operators in Sri Lanka.

 
 

Tickets
 

1.How much does the tickets cost

1 to 2 ticket: LKR 20,000 | 3 to 4 tickets: LKR 18,500 | 5 or more tickets: LKR 17,000

 

2.Where can I get tickets?

Tickets will be available on the official Cinnamon Box Office webpage
https://www.cinnamonboxoffice.com/
 

2.Where can I get tickets?

And the official BookMyShow webpage
https://lk.bookmyshow.com/colombo/
 
You can also visit the Cinnamon Box Office counter at Cinnamon Lakeside Colombo or call
071 711 8111 for further details or purchase tickets.

 

3.Can I purchase tickets for the conference at the venue?
Yes it is possible for purchase on the day of the event, having said that tickets are recommended to be bought prior to the event.

 

Cancellations

 

Cancellations
1.Is there a refund policy for this event?
Tickets once purchased unfortunately, cannot be refunded.

 

2.When being refunded for a cancellation, when can I expect to receive the refund?
All refunds will be made within 30 days of date of cancellation.

 

8.00 PM to 10.30 PM
22nd December 2018

7.00 PM to 9.30 PM
23rd December 2018
26th December 2018
27th December 2018
28th December 2018
29th December 2018

5.00 PM to 7.30 PM
24th December 2018

LKR 4,500 – 20,000
(LKR 4,500 tickets have restricted view)

book now

3.00 PM to 5.30 PM

23rd December 2018
29th December 2018
30th December 2018

LKR 4,500 – 20,000
(LKR 4,500 tickets have restricted view)

book now

Save up to 10% with your HSBC Card!

To buy tickets call 071 711 8111 or visit our Box Office at Cinnamon Lakeside Colombo.

book now

From USD 173
Per Person Per Night
Includes 5 star Accommodation + Show ticket
Stay period: 21st to 31st of December 2018

book now